1 year coverage for accidents (drops, spilled liquid, and broken parts)

1 year coverage for mechanical breakdowns (i.e., issues with internal components, no power, malfunctions with the battery and more)

Accidental Damage Protection starts when your device is in your hands

Quick and easy online claims process with fast repairs

100% parts and labor with $50 deductible for all claims

Risk-free cancelation at any time with full refund in first 30 days

This plan can only be purchased at checkout

Any damage due to drops or water damage would be covered under this program from the date of purchase. So as soon as the plans are activated to Warranty Life, it’s covered.

The 30 day wait period is for mechanical issues only. This basically means anything that goes wrong with the device that does NOT have to do with accidents. Think of it like a manufacturer’s warranty, if the device arrives and doesn’t work, or parts of it do not work within the first 30 days, Warranty Life will not take responsibility.

Certified used Mobile will take responsibility for this under the 30-day return policy.

When a purchase is made, Warranty Life will generate a Registration Code at the time of sale and communicate that to Certified used Mobile. The code is communicated in real time and is provided to the customer by Certified used Mobile. This code should be kept in case a claim needs to be made.

Yes, when a purchase is made, Warranty Life will send them a confirmation email on shipment that their device is covered, when the start and end date are, and a link to a free Warranty Life account where they can view their product and make claims if required. Customers can choose to activate their account, but it is not mandatory.

We try to drive claims via our online system. What is the $50 deductible? The $50 deductible is paid by the customer anytime there is a claim whether due to an accident or mechanical issues.

The plan will only ever pay out up to the amount the customer paid for the device. For example, if an iPhone 7 was purchased for $400, that would be the amount we would pay up to. This could cover 4 repairs at $100. The $50 deductible does not eat into that $400 obligation.

If a customer’s device is purchased at $400, and they have had a previous repair at $100, there would be $300 remaining on the “balance”. If the device had to be replaced and it was valued at $400 replacement, we would only contribute $300 towards that, the customer would make up the rest.

If the customer has all their information and responds quickly…it can be done in a day. Warranty Life will be moving to an automated self-serve system which we hope to launch in April 2018. If they have the Registration Code, this will help facilitate things. If they do not have it handy, we look them up by email used during the Certified Used Mobile purchase.

After a claim is approved, customers can go to anyone of our Warranty Life authorized partners or any other location. If they go to an authorized partner, Warranty Life will pay the servicer direct for the repair. The customer will only have to pay the $50 deductible. If the customer goes into a service shop not associated with Warranty Life , Warranty Life will reimburse them for their repair less $50 deductible via PayPal or check.

If the device is determined to be not repairable…we will arrange to get it back to our logistics. The customer will be responsible to send it back to us. We would then reimburse them for the device or provide a replacement device of like or equal quality. We would not ship the replacement or provide reimbursement until the device is received. The customer could decide to buy a device ahead of time and get reimbursed later.

If we end up not replacing the device, we will pay based on market value based on what Gazelle is currently selling the equivalent make and model.

The repair program is valid only in the USA.

Gazelle has a variety of Cell Phones, Tablets, and Laptops available for you to purchase at any time!

We stock iPhone, Samsung Galaxy, Google, and iPad devices.

We support all major carriers such as Unlocked, AT&T, T-Mobile, and Verizon.

When browsing through our store, you may sign up for email notifications for any product that is currently out of stock. Simply submit your email address on the product page you wish to receive notifications about. 

We use the terms Excellent, Good, and Fair to describe only the cosmetic condition of the devices we sell. Regardless of cosmetic condition, all Gazelle Certified devices are guaranteed to be 100% perfectly functional.

The best condition Gazelle has to offer. The screen and body of these devices are in excellent condition.

The screens of these devices are in very good condition. There are light scuffs or nicks that do not affect the functionality of the phone.

The screens of these devices are in good condition. There is some wear and tear that does not affect the functionality of the phone. These devices have been priced at the lowest amount to help you save money on a phone in great working order.

After our detailed inspection of all of the devices we receive, we reset all devices back to the original factory settings.

The only program that we install is the operating system.

Please note that the listing will indicate the OS version, but may not have the specific version number. Items are prepackaged prior to shipping therefore, we cannot confirm the exact version number, and no other programs that may be indicated on the manufacturers listing are guaranteed to be installed.

To check your current device:

iPhone or iPad: Go to Settings > General > About > Carrier.

Samsung: Go to Settings > About Phone > Status Information > Sim Card Status.

Google Pixel: Go to Settings > Network & Internet > Mobile Network

There are no strings attached when you purchase a device from Certified Used Mobile. No contract extensions, no hidden fees, and no requirement to stay with or switch to a new carrier - just straightforward pricing based on the value of the device. We carry devices for major carriers as well as unlocked phones, which can be used with multiple major carriers and smaller carriers/MVNOs.

We offer a large variety of both carrier-compatible and unlocked devices. Please note that it’s important to choose your specific carrier when purchasing a Gazelle certified preowned device, as we can only guarantee it to work with the selected carrier. For example, we can only guarantee that a Certified Used Mobile certified AT&T device can be activated on AT&T; we cannot guarantee that it can be activated on any other carrier, and we cannot guarantee that it can be unlocked.

We can also only guarantee that your Certified Used Mobile certified preowned device will work domestically within the United States. We cannot guarantee that it will work internationally.

Our unlocked devices are generally GSM & CDMA compatible and will work on all major US carriers (Verizon, AT&T, Sprint, T-Mobile) and most MVNOs. Unlocked devices may not work in non-LTE coverage areas. For international travelers: Unlocked phones will work on most international GSM networks, but may have limited access, depending on carrier.

SIM is short for Subscriber Identity Module, a unique identifier inside every cellular device that enables wireless service providers to know the user's assigned phone number. The SIM card stores your personal data and may be removable, depending on the device. The “e” in eSIM means embedded. An eSIM card is hardwired into the phone itself. Because of its advantages, eSIM cards are replacing nano cards in newer cell phone models. - 

A SIM does not store app or media.

Most carrier networks recommend receiving a new SIM card from your carrier network for your device, to receive their full network experience.

Some 4G SIM cards may work with 5G devices, but we recommend following best practices, and replacing your current SIM card with a new one when activating your new device.

If you are switching carriers, you will need a new SIM card.